​

Connect Davnode to Thunderbird

This guide will help you set up your Davnode email account on Mozilla Thunderbird (Windows, macOS, or Linux).

​

Prerequisites

• Your Davnode email address.
• Your email address password or app password (recommended).
• Mozilla Thunderbird installed.

---

​

Server Settings Reference

If you need to enter settings manually, use the reference below:

---

​

Setup Instructions

1. Open Thunderbird.
2. If this is your first time opening the app, the Account Setup tab will appear automatically.
   • If not: Click on the Menu (≡) button > New Account > Mail.
3. Enter your details:
   • Your full name: The name you want recipients to see.
   • Email address: Your full Davnode email address.
   • Password: Your email password.
4. Click Configure manually (This is important to ensure the correct settings are applied immediately).

​

Manual Configuration

Thunderbird may attempt to guess the settings. Ensure the fields match the configuration below exactly.

​

Incoming Server

• Protocol: IMAP
• Hostname: mail.davnode.com
• Port: 993
• Connection security: SSL/TLS
• Authentication method: Normal password
• Username: Your full email address.

​

Outgoing Server

• Protocol: SMTP
• Hostname: mail.davnode.com
• Port: 465
• Connection security: SSL/TLS
• Authentication method: Normal password
• Username: Your full email address.

​

Finalizing Setup

1. Click Re-test to verify the connection to the Davnode servers.
   • You should see a green bar or text indicating the configuration was found.
2. Click Done.
3. Thunderbird will verify your password and begin downloading your email folders.

---

​

Troubleshooting

​

Connection Security Warnings

If you receive a “Security Exception” warning during setup, ensure you are using the exact hostname mail.davnode.com.

​

Sending Issues (SMTP)

If you can receive mail but cannot send it:

1. Right-click your account name in the sidebar and select Settings.
2. Scroll to the bottom of the left sidebar and select Outgoing Server (SMTP).
3. Select the mail.davnode.com entry and click Edit.
4. If port 465 is blocked by your network, try changing the port to 8465. You can also try port 587 and Connection security to STARTTLS.